Refund policy

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Our types of items cannot be returned , custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards. 

 

Refunds
We will refund or send you a new item if your item arrived damaged.

 Please send us an email with images and or video and will be happy to send you a new one or refund. depending on what you prefer.

 Don't forget to add a pic of your Doxie.